Table des matières
Composants pour l'installation
SmartSense offers multiple configurations to provide optimum monitoring in your specific environment. The assets you have chosen to monitor will determine which components have been included in your system. Follow the instructions for your specific configuration.
Aperçu de la surveillance de la température
The image below shows SmartSense device install locations.
A) Z Sensors
Z Sensors are typically used in environments that require radio communication through thick metal or concrete. Z Sensors also include a wireless and detachable screen.
B) B2 Sensors
B2 Sensors leave an ultra-small footprint, are completely wireless, and are NSF-certified sensors for placement in food contact areas.
C) Handheld Probe
The wireless handheld probe is used to complete digital HACCP SOPs and other repeatable tasks. These features are covered in the HACCP user guide found here.
D) Gateways
All of our gateway products are plug-and-play. Once installed in an area with good cellular coverage, they will automatically pair with sensors and report to the dashboard.
Wireless Signal Interference
Note: Back-of-house (BOH) kitchen layouts will vary.
The diagrams above are only a guide and are not intended to represent your exact kitchen layout. Please use the diagrams as a reference tool when choosing the best possible location to mount your gateway.
Obstruction | Obstruction Severity | Obstruction Defined |
Wood/wood paneling | Low | Inside a wall or hollow door |
Drywall | Low | Inside walls |
Half wall | Low | Partitions |
Clear glass | Low | Windows |
People | Medium | High-volume traffic areas that have considerable foot traffic |
Ceramic tile | Medium | Walls |
Concrete blocks | Medium/High | Outer/inner wall construction |
Mirrors | High | Mirror or reflective glass |
Metals | High | Hood vent system/metal doors/overhead doors |
Dead zones | High | Halls/corridors |
Electrical | High | Panel/circuit breaker boxes |
Microwaves | High | Industrial microwave ovens |
SmartSense Sensor Installation Best Practices
Begin sensor installations using the included installation sheet.
After each sensor is installed, record the device ID and asset name on the installation sheet.
Download the Installation Sheet here.
Make sure to check that devices are reporting AS THEY'RE INSTALLED for all devices.
Please consider the following information to ensure a successful installation:
Sensors should always be attached to a secure and permanent surface.
This is applicable in walk-in units where you should never install it on a moveable rack or hanging above the door.
Installation de la passerelle BZ
Retirez la passerelle BZ de son emballage.
Branchez la passerelle BZ sur une prise prévue à cet effet pour la charger. La prise ne doit pas être commutée. La passerelle BZ doit toujours rester connectée à l'alimentation CA en fonctionnement normal.
Note : Votre passerelle BZ peut avoir besoin d'être chargée pendant 30 minutes avant de passer à l'étape 4.
Branchez l'adaptateur d'alimentation sur la passerelle BZ, en exerçant une force suffisante pour assurer un ajustement par friction. Tirez doucement sur le câble de l'adaptateur d'alimentation pour vous assurer que la connexion est bien établie. L'alimentation en courant alternatif est indiquée par le voyant bleu situé à côté du connecteur de l'adaptateur d'alimentation.
Utilisez le mode de recherche de signal (SFM) sur la passerelle BZ pour déterminer un emplacement d'installation avec la meilleure force de signal cellulaire.
a) To enter Signal Finder Mode, hold the power button for 3-4 seconds then release the button.
b) A white LED will flash repeatedly to indicate you are in Signal Finder Mode.
Pour obtenir la meilleure connectivité, déplacez la passerelle BZ sur le lieu d'installation jusqu'à ce que le voyant blanc commence à clignoter rapidement (un voyant rouge clignotant indique un mauvais signal cellulaire). La puissance maximale du signal est représentée par un clignotement du voyant blanc toutes les 200 ms (plus le voyant blanc clignote rapidement, plus le signal cellulaire est puissant).
Une fois qu'un bon emplacement a été trouvé, appuyez rapidement sur le bouton d'alimentation et relâchez-le pour quitter le mode de recherche de signaux.
Fixez les bandes Velcro fournies aux quatre coins de l'arrière de la passerelle BZ.
En cas d'installation sur du métal, des murs en béton ou toute autre surface poreuse susceptible de retenir l'humidité, installez la passerelle BZ à l'aide du support et des vis de montage (SKU : TM-GW-VZ-VZW-C, disponible sur demande).
Installez la passerelle BZ sur une surface murale propre, à six pieds du sol, en appuyant fermement l'appareil contre le mur pour s'assurer que le velcro adhère complètement.
Une fois la passerelle BZ installée, utilisez des supports de câbles et des attaches zip pour gérer proprement le câblage et éviter les accrochages ou les dommages à la passerelle BZ.
Reportez-vous au guide d'état des DEL ci-dessous pour confirmer que la passerelle BZ communique.
Note: SmartSense does not condone the use of drills or screws for any device installation. Customers self-installing do so at their own risk.
Once you are done installing the BZ Gateway, you will need to install the BZ Gateway Mounting Bracket.
Retirez la passerelle BZ et le support de montage de leur emballage respectif.
Insérez les vis à oreilles fournies à l'arrière de la passerelle BZ.
En utilisant le support de montage comme guide, marquez et percez deux trous dans le mur.
À l'aide d'un marteau, enfoncez les chevilles dans les trous jusqu'à ce qu'elles affleurent le mur.
Installez le support de montage au mur à l'aide des vis fournies.
Fixez la passerelle BZ au support en l'insérant par le haut et en la faisant glisser vers le bas pour qu'elle s'insère dans l'encoche du support.
Le support de montage peut également être installé sur un rack ou une étagère à l'aide de colliers de serrage.
GUIDE DE RÉFÉRENCE DES LED | GUIDE DE RÉFÉRENCE DES LED | GUIDE DE RÉFÉRENCE DES LED | GUIDE DE RÉFÉRENCE DES LED |
Statut | LED blanche | LED rouge | Description |
Mise sous tension | ⬭ | - | 1 long flash LED blanc |
Dernier téléchargement réussi | ◯ | - | 1 bref clignotement de la LED blanche toutes les 30 secondes |
Pile faible | ◯ | - | 1 bref clignotement de la DEL blanche suivi d'un bref clignotement de la DEL rouge, toutes les 30 secondes |
Pile faible empêchant la communication | - | - | 1 bref clignotement de la LED rouge, toutes les 30 secondes |
Signal cellulaire faible | ◯ | -- | 1 bref clignotement de la DEL blanche suivi de 2 brefs clignotements de la DEL rouge, toutes les 30 secondes |
Pas de signal cellulaire | - | -- | 2 brefs clignotements de la DEL rouge, toutes les 30 secondes |
Contacter le service d'assistance de SmartSense | - | --- | 3 brefs clignotements de la LED rouge, toutes les 30 secondes |
Défaillance du matériel | - | ••••••• | LED rouge clignotant en continu |
Installation du capteur B2
Votre capteur SmartSense B2 arrive hors tension.
Pour allumer votre détecteur B2, maintenez le bouton enfoncé pendant environ 3 secondes jusqu'à ce que le voyant vert commence à clignoter, puis relâchez-le immédiatement.
Le voyant vert reste allumé pendant 5 secondes pour indiquer que l'appareil est sous tension et qu'il émet.
En fonctionnement normal, ce sont les seuls moments où la DEL s'allume.
Une fois que votre B2 Sensor est sous tension, il ne peut pas être éteint.
Choisissez l'endroit le plus chaud de votre glacière, souvent près de la partie supérieure et de la porte.
Use the included zip tie to mount the B2 Sensor. The zip tie should be threaded through the mounting loop at the top of the sensor and attached securely to a mounting point so that the sensor is hanging vertically and facing toward the door of your case. Ensure the B2 Sensor is mounted out of the way of daily operations and products.
If a suitable mounting point does not exist, use a zip tie anchor by removing the cover of the double stick tape and adhering the anchor to your preferred location. Attach the B2 Sensor to the anchor.
B2 Sensors are used to monitor temperatures in environments like warming trays, grill drawers, and reach-in coolers.
Grill Drawer Installation
To install in a grill drawer, open the top drawer and remove any pans.
Using zip ties or double-sided velcro tape included in the sensor package, peel one side of the tape film off and place it on the back of the B2 Sensor.
If using velcro, using a clean towel, clean the backside of the drawer face where you will be mounting the B2 Sensor (clean with warm water only, and dry thoroughly).
Peel the remaining film off of the double-sided velcro square, now on the B2 Sensor, and mount the B2 Sensor on the backside of the drawer face while applying pressure for 10 seconds.
Ensure that all devices installed are not at risk of impeding or becoming damaged due to daily operations.
Reach-In Cooler Installation
To install the B2 Sensor in a reach-in cooler, clear a space in the middle of the cooler near the door.
Using zip ties, attach the B2 Sensor to the wire rack so that it is hanging vertically. Trim any excess plastic from the zip tie.
Ensure that all devices installed are not at risk of impeding or becoming damaged due to daily operations.
Note: SmartSense does not condone the use of drills or screws for any device installations. Customers self-installing do so at their own risk.
Z Sensor Installation - Walk-In Coolers & Freezers
Install the Z Sensor in the walk-in cooler or freezer near the door on the inside of the unit, about 6 feet up. Z Sensors should be placed at least 3 feet away from the door for consistent product readings.
The Z Sensor should be placed as close to the product as possible.
Either attach the Z Sensor using its magnetic back or zip tie it to a permanent fixture (i.e. wire rack). Generally, magnets are the best attachment method, but zip ties can be used in cases with wire racks if necessary.
Make sure the Z Sensors are installed in a spot where they will not impede daily operations or be at risk of becoming damaged (i.e. front of a high wire rack or underside of the shelf).
Press the Z Sensor's power button to turn it on.
Note: SmartSense does not condone the use of drills or screws for any device installation. Customers self-installing do so at their own risk.
Pairing a Display Screen with a Z Sensor
Your Z Sensor should have arrived from the factory pre-paired. Quickly hit the power button on the wireless screen to search for its paired sensor. If this doesn't work or if the Z Sensor and Z Screen become un-paired, follow steps 2-6.
Appuyez sur le bouton d'alimentation de l'écran Z et maintenez-le enfoncé jusqu'à ce que vous entendiez deux séries de bips distincts, puis relâchez-le. Il se peut que vous deviez porter l'écran Z à votre oreille pour entendre les bips. Si vous ne les entendez toujours pas, essayez de maintenir le bouton enfoncé pendant environ 6 secondes, puis relâchez-le.
L'écran Z doit afficher un message indiquant qu'il est passé en "mode couplage".
Prenez le capteur Z et appuyez rapidement sur le bouton d'alimentation. Les voyants s'allument puis s'éteignent. Le voyant vert commence à clignoter, indiquant que le capteur recherche une connexion.
You'll know the Z Screen and Z Sensor are paired when the Z Screen displays the temperature. Confirm the Z Screen is paired with the correct Z Sensor by matching the 20-digit number located on the Z Screen and the barcode sticker on the side of the Z Sensor.
You can switch from a Fahrenheit display to Celsius by holding the Z Screen power button for 3 seconds, or until you hear two sets of beeps, and let go.
Installing a NIST Probe
To install or replace a NIST, Humidity, or Glycol probe, unscrew the protective cap or existing probe in a counterclockwise direction and discard it.
Pour connecter une nouvelle sonde NIST, alignez la flèche de la sonde NIST sur la flèche du port dont vous venez de retirer l'ancienne sonde. Il y a cinq broches sur le capteur Z et cinq trous sur la sonde NIST qui correspondent.
Gently screw the NIST probe into the same port in a clockwise direction. Do not use excessive force, as this can damage the pins.
Remarque : les sondes NIST doivent être installées sur le port 1, sauf si les broches du port 1 ont été pliées, auquel cas la sonde NIST peut être installée sur le port 2.
Verifying System Connectivity
Locate your dashboard instructions for detailed login directions and how to view sensor temperature data.
All sensors should be reading like the image below.
If a question mark appears next to a sensor, it is not communicating with the gateway.
The gateway position should be adjusted.
Remember the gateway needs to be centrally located between the cook-line and walk-in/reach-in cooler door.
Troubleshooting Tips
If your SmartSense Gateway is not reporting, please confirm the following:
Confirm the proper LED light sequence based on gateway type.
The gateway's power cable is not cut or damaged (if so, you will need to purchase a replacement).
The gateway's power cable is plugged in and the power source has not been compromised.
The gateway is mounted securely and high up on the wall in an upright position. If the gateway is located behind connectivity-blocking objects (metal walls or other units), this can affect connectivity.
If your SmartSense Sensors are not reporting properly, please confirm the following:
All gateways are powered on and reporting properly. Please ensure this first before troubleshooting sensors.
Confirm the sensor type (you can learn more about sensor types here).
If you are troubleshooting B2 Sensors, confirm that the sensor is located in a clear line of sight to a gateway - ensure the gateway is not installed behind commonly closed doors, walls, piping, etc. B2 Sensor will report at all times and does not have an on/off switch. You can remove the B2 Sensor from the unit and place it near the gateway to confirm it is still reporting properly. If the B2 Sensor still does not report, please contact the SmartSense Support team.
If you are troubleshooting Z Sensors, confirm that the Z Sensor is powered on by pressing the power button on the front face of the sensor.
Completing Your Install
Before you finish:
Record all device names/locations with their respective sensor serial numbers on the installation sheet (download here).
Are all sensors securely and properly installed?
Are all gateways installed central to the sensors, high on the wall, unobstructed, and out of the way of daily operations?
Are all sensors currently reporting (have they reported in the last ten minutes) AS THEY'RE INSTALLED?
Ensure you have left your workspace clean and free of packaging materials.